General Questions
Q: What areas do you serve?
A: We provide mobile car detailing services across Johannesburg, Pretoria, Sandton, Midrand, Centurion, and greater Gauteng.
Q: Are you a mobile or shop-based service?
A: We’re fully mobile! Our team comes to your home, office, or preferred location with all necessary equipment—no need to visit a shop.
Q: Do I need to provide water or electricity?
A: Yes! We’re might . However, a shaded parking spot (e.g., under a tree or carport) is preferred for optimal results.
Services Explained
Q: What is paint correction?
A: A process to remove swirl marks, light scratches, and oxidation from your car’s paint, restoring its original gloss. Ideal for older vehicles or show cars.
Q: How long does ceramic coating last in Gauteng’s climate?
A: Our coatings last 2–5 years, depending on the package. Harsh UV rays and weather are no match for our premium formulas!
Q: Can you fix yellowed headlights?
A: Absolutely! Headlight restoration clears haze and yellowing, improving visibility and aesthetics.
Q: What’s the difference between wax and ceramic coating?
A: Wax (1–3 months) adds shine and minimal protection. Ceramic coating (2–5 years) bonds to your paint, offering superior UV, chemical, and scratch resistance.
Pricing & Packages
Q: How is pricing determined?
A: Costs depend on:
✔️ Vehicle size (compact, SUV, luxury)
✔️ Paint condition (light swirls vs. heavy oxidation)
✔️ Interior state (light cleaning vs. stain removal)
Q: Do you offer discounts for first-time customers?
A: Yes! Check our website or social media for seasonal promotions, including 10% off your first booking.
Q: What payment methods do you accept?
A: Cash, credit/debit cards, and instant EFT. Payment is due after service completion.
Booking & Process
Q: How do I book?
A: Call/WhatsApp [0681721278], book online via [www.thedetailinghub.co.za], or DM us on social media.
Q: Is same-day service available?
A: We are by appointment ! when booking, and we’ll prfioritize your slot (subject to availability).
Q: What’s your cancellation policy?
A: Cancel or reschedule 24 hours in advance with no fee. Late cancellations incur a 20% charge.
Q: How long does a full detail take?
A:Correction : 2–4 hours
Full Interior + Exterior: 3–5 hours
Ceramic Coating: 6–8 hours (includes curing time).
Aftercare & Guarantees
Q: How do I maintain my detailing or ceramic coating?
A: We provide a free aftercare guide and recommend bi-annual check-ups.
Q: Do you offer warranties?
A: Yes! Ceramic coatings include a 2-year warranty with proper maintenance.
Q: What if I’m not satisfied with the results?
A: Contact us within 48 hours for a free touch-up. Your satisfaction is our priority!
Why Choose The Detailing Hub?
Q: What makes you different from competitors?
A: We focus on transparency and education, ensuring you understand each service. Our mobile convenience, eco-friendly approach, and 10+ years of expertise make us Johannesburg & Gauteng’s trusted choice.
Need More Help?
📞 Call/WhatsApp: [0681721278] | 📧 Email: [thedetailinghub@gmail.com]
📍 Serving Johannesburg, Pretoria, Sandton & Gauteng
Phone: 0681721278
Fax: 0813056637
Email: thedetailinghubsa@gmail.com